FAQ JEAN PAUL GAULTIER
ABOUT JEAN PAUL GAULTIER AND OUR PRODUCTS
HOW CAN I FIND OUT THE INGREDIENTS OF YOUR PRODUCTS?
WHERE CAN I FIND OUT INFORMATION ABOUT YOUR PRODUCTS?
WHO IS JEAN PAUL GAULTIER?
WHAT IS THE “TRY & BUY” SERVICE?
With the "Try & Buy" service, Jean Paul Gaultier offers you the opportunity to try your fragrance before opening it. When you buy a perfume*, you automatically receive its free sample. Test the sample before opening the bottle. If you don't like the fragrance, simply return the unopened bottle in its original packaging. Returns are free of charge within 14 days of the delivery date.
*This mechanism is offered for all fragrances while stocks last, The Fragrances - Ultra Male, our sets and ancillaries are excluded from this offer.
WHAT IS THE DISCOVERY KIT?
Our discovery kits give the opportunity to try our best sellers. If you like one of them, you can redeem £16 on your full-size purchase. This purchase should be related to one of the vials included in the discovery kit. For the Discovery kit including men fragrances, you can redeem for any size of the following fragrances - Le Male EDT, Le Male Elixir, Le Beau EDT, Scandal Pour Homme EDT. For the discovery kit including women fragrances, you can redeem for any size of the following fragrances – Gaultier Divine EDP, Scandal le Parfum, Scandal EDP, La Belle EDP. This code will be given inside your box and an email will be also sent. You will be able to use this code when check-out, under “the code” field in your cart or before proceeding to payment. The code provided for the discover kit purchase is unique and applicable for only one order of a full-size fragrance. The code can be used in the 3 following months after the purchase of the discovery kit.

