online services

 

ONLINE OFFERS & SERVICES

A TATTOO TOTE BAG

Take this must-have accessory everywhere! When you buy any fragrance or gift set*, receive a tote bag featuring an iconic Maison print created by Jean Paul Gaultier.

*Not including the discovery kit, the miniatures gift set and the travel format.

ICONIC MINIATURES TO COLLECT 

Just one fragrance is never enough… Get a miniature of your choice free with any order over £60, enough to start the most desirable of collections!*

 

*While stocks last. 

MINIATURE, TRAVEL SPRAY, ACCESSORY… THE HARDEST PART IS CHOOSING

At Jean Paul Gaultier, more is more! When you spend over £80, you can treat yourself to a product or accessory of your choice*. Our collection changes through the seasons and you’ll be spoilt for choice!
 

*While stocks last. 

WORRIED ABOUT MAKING A MISTAKE? 

Get a free sample with your order * to try your fragrance risk-free before opening. If you're smitten, all you need to do is enjoy it. But if it isn’t love at first sight, you can return your order free of charge. We promise not to hold it against you!

 

*While stocks last. 

NOT ONE… BUT TWO FREE SAMPLES 

Get 2 free samples of your choice with any order, in addition to the free sample of your chosen fragrance. Don’t miss out on discovering our new releases! Maybe you’ll get some ideas for your next visit.

YOUR PURSE WILL THANK YOU… DELIVERY AND RETURNS ARE FREE!

We’re offering free delivery on any order over £42! And of course, if you want to return your order, regardless of the amount, returns are free.

MAKE YOUR ORDER UNIQUE! 

As well as being carefully wrapped in a 100% recycled kraft box, your order can be personalised with a message of your choice. We’ll also slip a postcard inside so you can make your order unique! 

 

DON’T MISS OUT!

Jean Paul Gaultier reveals a preview of their latest creations and offers you a selection of exclusive products and formats to discover right now. 

 

NEED HELP?

 

Jean Paul Gaultier Customer Service is always there for you! For any questions, don’t hesitate to consult our FAQ. If you don’t find your answer there, you can also contact us:

By phone: 0808 501 5051 (STANDARD CALL RATE).
From Monday to Friday, 9 am to 9 pm (UTC/GMT +1).
Saturdays, 10 am to 6 pm (UTC/GMT +1).

By mail: [email protected]