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FAQ JEAN PAUL GAULTIER

ABOUT JEAN PAUL GAULTIER AND OUR PRODUCTS

WHO IS JEAN PAUL GAULTIER?

Spectacular and daring! The much-loved "enfant terrible" of Fashion made his avant-garde and binding signature. For him and for her. Liberté, égalité, Jean Paul Gaultier! Distinctive features of the fragrances included the Classique corset and the “Le Male” sailor striped top. A sensuously addictive game of seduction.

WHERE CAN I FIND OUT INFORMATION ABOUT YOUR PRODUCTS?

All information related to our products is featured on each product's detail page. You can view the product, the full ingredients list and all its features.

WHERE CAN I FIND THE INGREDIENTS OF YOUR PRODUCTS?

Ingredients are listed on the product page of each product; you can access the ingredient information in the ingredient section by clicking on “more details”. You can also find the ingredients on the packaging.

WHAT IS THE “TRY & BUY” SERVICE?

With the "Try & Buy" service, Jean Paul Gaultier offers you the opportunity to try your fragrance before opening it. When you buy a perfume*, you automatically receive a free sample of the same fragrance. Test the sample before opening the bottle. If you don't like the fragrance, simply return the unopened bottle in its original packaging. Returns are free of charge within 30 days of the delivery date.

*This sample is offered on all fragrances while stocks last. The Fragrances - Ultra Male, our sets and ancillaries are excluded from this offer.

WHAT IS THE DISCOVERY KIT?

Our discovery kits give the opportunity to try our best sellers. If you like one of them, you can redeem $20 off on the purchase of any fragrance on the website, in a 50 ml size or larger. This code will be provided inside your box and an email will also be sent. You will be able to use this code when checking out, under “the code” field in your cart or before proceeding to the payment. The code provided for the discovery kit purchase is unique and applicable for only one order of a full-size fragrance. The code can be used in the 2 following months after the purchase of the discovery kit.

HOW TO MAKE A PURCHASE?

PAYMENT

ONLINE SHIPPING & DELIVERY

RETURNS & REFUNDS

MY ACCOUNT AND PERSONAL DATA

CUSTOMER SERVICE