The Products offered on this Website are intended for end-consumers ordering directly from the Website in the United States.
In order to place an order on the Website, the customer must have reached the age of majority, enjoy legal capacity and hold a debit or credit card or any other payment instrument accepted on the Website (as indicated at the time of validating the order).
The customer undertakes to ensure that all the information communicated to Jean Paul Gaultier via the Website in the context of his/her order is compliant with these Terms and Conditions of Sale, accurate and up to date. Failing this, Jean Paul Gaultier reserves the right to cancel the order and the corresponding payment.
Jean Paul Gaultier will not be responsible for any consequences resulting from inaccurate information provided by the customer.
It is expressly agreed between Jean Paul Gaultier and the customer that Jean Paul Gaultier may retain any customer e-mails or other information provided by Customer.
The Products are offered for sale on the Website to end consumers for their personal use only. The resale or other commercial purposes of the Products is prohibited.
Jean Paul Gaultier will also be entitled to refuse any order: (i) placed by a customer with whom there is an outstanding dispute relating to the payment of any previous order; or (ii) that is not compliant with these Terms and Conditions of Sale.
4.2 Steps to place an order
- Step n°1: Selection of the Products
On the Website, the customer selects the Product(s) of his/her choice, his/her required quantity and, as the case may be, the relevant size or format, and adds the selected Products to his/her shopping cart by clicking on the “ADD TO BAG” button.
The display of the Products on the Website does not constitute an offer by the Company, but a mere invitation to the customer to place an offer.
- Step n°2: Verification of the selected Products
The customer may freely modify online his/her “SHOPPING BAG” containing the Products selected, remove a Product initially selected, modify the quantities ordered or alternatively add a Product to his/her “SHOPPING BAG”. The price of the Products selected will be automatically displayed in the “SHOPPING BAG”.
- Step n°3: Order validation
Once the customer has made his/her selection and wishes to validate the contents of his/her “SHOPPING BAG” he/she must click the “CONTINUE TO CHECKOUT” button and then, identify himself/herself as follows:
- If he/she has an account on the Website: by entering his/her login and password;
- If he/she does not have an account on the Website: by his/her name, address to which the order will be invoiced to him/her, telephone number.
The customer must validate:
- the delivery address, which must be in the US (see section 2)
- the shipping method opted for
- the chosen payment method
Once all this information has been duly fulfilled and validated, the price of the Products, and, as the case may be, the extra shipping costs and sales tax as applicable, will be automatically displayed on the Website and the customer must click on the “PLACE ORDER” button.
After communicating his/her payment information, the customer must then click on the "PLACE ORDER" button in order to debit his/her bank account.
Provided that the customer's bank has authorized the debiting of his/her bank account, his/her “SHOPPING BAG” will be directly forwarded to the Company’s department responsible for preparing orders; the customer will then see his/her order number displayed.
- Step n°4: Acknowledgment of receipt of the order
The Company will acknowledge having received the order by means of an e-mail or SMS sent to the email address communicated by the customer. This confirmation e-mail will contain the ordering and customer information and/or, where relevant, any difficulties concerning the order (availability of the Products, delivery timeframes or payment difficulty).
- Step nº 5: Acceptance e-mail
The orders are binding on the Company and the customer once a confirmation e-mail without reservations has been sent to the customer. Upon this acceptance by the Company, the Company and the customer have concluded a binding sales contract on the basis of the terms of the offer, the acceptance and these Terms and Conditions of Sale.
- Step n°6: Dispatching of the Product(s)
At the time of dispatching the Products to the delivery address chosen by the customer, the Company will send the latter an email, SMS or WhatsApp informing him/her of the said dispatch.