Welcome to Jean Paul Gaultier Fragrances website!
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Spectacular and daring! The much-loved "enfant terrible" of Fashion made his avant-garde and binding signature. For him and for her. Liberté, égalité, Jean Paul Gaultier! Distinctive features of the fragrances included the Classique corset and the “Le Male” sailor striped top. A sensuously addictive game of seduction.
All information related to our products is featured on each product's detail page. You can view the product, the full ingredients list and all its features.
Ingredients are listed on the product page of each product; you can access the ingredient information in the ingredient section by clicking on “more details”. You can also find the ingredients on the packaging.
With the "Try & Buy" service, Jean Paul Gaultier offers you the opportunity to try your fragrance before opening it. When you buy a perfume*, you automatically receive a free sample of the same fragrance. Test the sample before opening the bottle. If you don't like the fragrance, simply return the unopened bottle in its original packaging. Returns are free of charge within 30 days of the delivery date.
*This sample is offered on all fragrances while stocks last. The Fragrances - Ultra Male, Scandal Gold, our sets and ancillaries are excluded from this offer.
Our discovery kits give the opportunity to try our best sellers. If you like one of them, you can redeem $19 off your full-size purchase. This purchase should be related to one of the vials included in the discovery kit. For the discovery kit including men fragrances, you can redeem any size of the following fragrances - Le Male, Le Beau, Le Male le Parfum, Scandal Pour Homme; For the discovery kit including women fragrances, you can redeem any size of the following fragrances – Classique Eau de toilette, Scandal and So Scandal! This code will be provided inside your box and an email will also be sent. You will be able to use this code when checking out, under “the code” field in your cart or before proceeding to the payment. The code provided for the discovery kit purchase is unique and applicable for only one order of a full-size fragrance. The code can be used in the 2 following months after the purchase of the discovery kit.
To purchase on Jean Paul Gaultier e-shop, you must choose the product you want to order and indicate your desired quantity. If you are looking for a specific item, you can use our search engine in order to find products by name.
When you have made your selection, click on “checkout” and from your cart you will be able to select your free samples and add a personal message if your order is a gift.
You can get a miniature* when you spent over $90 and pick either a miniature* or a GWP when you spend over $125. For any fragrance or gift set purchase, a branded pattern tissue tote bag will be offered.
To proceed to the checkout, click on “check out” again. You can create an account to access our exclusive services or continue your purchase as a guest.
If you have any questions or concerns, please contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
*while stocks last
You can order as many as 4 units of the same item. However, you can only order 1 unit of each discovery kit per transaction.
Please note that you cannot have fashion and fragrance items in the same shopping bag. If you want to purchase both, you need to purchase them in separate transactions.
You cannot manually cancel your order on the website. If you wish to do so, please contact our Customer Service at [email protected] with your name and order number, or by phone free of charge on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern Time (from February to October) and Monday to Saturday 10am–8pm Eastern Time (from November to January).
We will do our best to accommodate your request. However, we cannot ensure the cancellation of your purchase. You can refuse the delivery and the parcel will be sent back free of charge within 3-5 days.
The products cannot be exchanged. However, you can use the pre-paid and pre-filled return label and return an item for free within 30 business days from the day you received the order. We will issue a refund within a maximum of 14 calendar days. You can then re-order the item at any point. All returned items should be sent in their original packaging, in perfect condition, unused, sealed and accompanied by all the accessories and documents provided with them at the time of delivery. Any personalized, revised or altered product, or any product returned in a damaged, used, unsealed, incomplete or sailed condition, may not be refunded.
If your return does not comply with previous terms and conditions, Jean Paul Gaultier will be unable to reimburse you for the cost of the product(s).
Please note that returns are free of charge from the regions we deliver to.
In order to get an invoice, please contact our Customer Service at [email protected] with your name and order number, or by phone free of charge on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern Time (from February to October) and Monday to Saturday 10am–8pm Eastern Time (from November to January). If your billing address is different from your delivery address, please notify us in your e-mail. Our Customer Service will send you the invoice by e-mail as soon as possible.
You can buy our products at the selected retail stores that you will find on the Store Locator.
For the products qualified for the Try & Buy service, the sample of the fragrance qualified for the Try & Buy service will be automatically provided* and you will be able to select 2 additional samples** when checking out. For any other order without the Try & Buy service, you will be able to select 2 samples** when checking out.
*while stocks last
** if the selected samples are not available, the brand will take the liberty to replace them.
For any purchase below $90 no miniature or gift-with-purchase will be sent.
For any purchase above $90 you will be able to pick one miniature* to your order.
For any purchase above $125 you will be able to pick either a miniature* or a gift-with-purchase
If you apply a promo code to your order and you cart is below $90 or $125, the above rules will apply.
A branded pattern tissue tote bag will be added to any purchase of a fragrance of a gift set**.
*if the miniatures are not available, the brand will take the liberty to replace them by other gifts.
**while stocks last
Your credit card or Paypal account will be debited as soon as your order is dispatched. Please note that a pending settlement will be placed on your card or PayPal account when the order is placed.
For Jean Paul Gaultier, the security of online purchases is fundamental. All payments are processed through a secure checkout system provided by Checkout, a leading global payment platform.
If your payment has been declined, please follow the steps below:
Check the card details or PayPal account details to ensure the information is correct, e.g., the expiry date or your billing address.
Make sure you enter the security code correctly – it’s the 3-digit numbers on the back of your card for VISA and MasterCard. For American Express, it’s the 4-digit code that appear on the front of the card.
Your card issuer may have declined your payment and, as we do not know the reason, we suggest you contact your bank directly.
If you have checked all the above, please try to pay with another card or contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
We ship throughout the United States.
Unfortunately, we don’t ship to military bases (APO, FPO), DPO addresses, P.O. Boxes, Hawaii, Alaska nor General Delivery service. Orders made to any of these addresses will be cancelled.
Note that the below timeframes assume that the weekdays listed are not public holidays. Where the order, and/or delivery date is a public holiday, delivery times will be extended.
Standard shipping is free with all orders over $55. For orders under this amount, the cost for Standard shipping is $10.
If you choose standard shipping your order will be delivered within 5 business days for contiguous United States (Monday to Friday).
We also offer express shipping:
Sales tax will be calculated on all orders during checkout based on your shipping address. Nowadays we must charge sales tax for orders shipped to California, Texas and New York states.
All purchases are insured against theft and accidental damage while in transit from jeanpaulgaultier.com to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we require a signature as proof of delivery.
All orders placed Monday to Friday before noon (Eastern time) will be shipped same day. Note that we do not ship on bank holidays.
If you choose standard shipping your order will be delivered within 5 business days for contiguous United States (Monday to Friday).
We also offer express shipping:
Once your parcel has left our warehouse, you will receive a shipping confirmation email.
Once your package has shipped, you will receive a shipping confirmation email, with a tracking link from FedEx where you can track your order. Click on this tracking number to access the FedEx website, where you will find the status of your package.
Please allow up to 5-7 business days to receive your order. You can track your package following the link on your email confirmation to check its status. If your estimated delivery date has passed and you still haven’t received your order, please contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
If one of your products is damaged or the items delivered do not correspond to your order, please contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
Should you have any issue with your order, please contact our Customer Service specifying your order number, e-mail address and a description of the issue.
You can contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
If you want to change the delivery address, please contact our Customer Service team at [email protected] with your name and order number. Alternatively, you can call us free on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern time (from February to October) and Monday to Saturday 10am–8pm Eastern time (from November to January).
We will try our best to accommodate your request but are unable to add or remove items from your order once it has been confirmed.
You can send an order as gift. When you check out, at the bottom of the cart you will be able to add a personal message, however no specific complementary gift packaging will be provided with your order.
We don’t send any invoice with a price, just a delivery notes with the list of ordered products.
It is possible to apply a promo code in the cart and before the payment when you check out.
If you are not satisfied with your Jean Paul Gaultier purchase for any reason, you may return it within 30 days of receipt.
Please note that all items must be returned in their original packaging, unsealed, unused and in perfect condition, with all tags attached to them. Items that does not qualify will not be reimbursed.
To begin a Jean Paul Gaultier return, you can use the prefilled and prepaid return label that you will find inside the envelope.
Then, please proceed to return the package in its original packaging: Send us the parcel from your nearest drop off point (visit https://local.fedex.com/en-us).
You can find out more about our returns policy here.
Please note that all returned items should be sent in their original packaging, in perfect condition, unused, sealed and accompanied by all the accessories and documents provided with them at the time of delivery. Any personalized, revised or altered product, or any product returned in a damaged, used, unsealed, incomplete or soiled condition, may not be refund.
If your return does not comply with previous terms and conditions, Jean Paul Gaultier will be unable to reimburse you for the cost of the product(s).
Please note that returns are free of charge from the regions we deliver to.
We offer free returns from all the locations we ship to.
If you are not satisfied with your purchase for any reason, you may return it within 30 days of receipt.
To begin a beauty purchase return, you can use the prefilled and prepaid return label that you will find inside the envelope.
Then, please proceed to return the package in its original packaging: Send us the package from your nearest drop off point (visit https://local.fedex.com/en-us).
You can find out more about our returns policy here.
If your return does not comply with previous terms and conditions, Jean Paul Gaultier will be unable to reimburse you for the cost of the product(s).
The refund period can take up to 30 calendar days from the reception of your return at our warehouse. Once we have inspected the condition of the returned items, we will notify you by e-mail. Please also note that the refund will be made using the same payment method used for the purchased product.
All returned items should be sent in their original packaging, in perfect condition, unused, sealed and accompanied by all the accessories and documents provided with them at the time of delivery. Any personalized, revised or altered product, or any product returned in a damaged, used, unsealed, incomplete or sailed condition, may not be refund.
If your return does not comply with previous terms and conditions, Jean Paul Gaultier will be unable to reimburse you for the cost of the product(s).
If you have lost your return label, please contact our Customer Service at [email protected] with your name and order number, or by phone free of charge on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern Time (from February to October) and Monday to Saturday 10am–8pm Eastern Time (from November to January).
At Jean Paul Gaultier we are committed to reducing our impact on the environment. All our packaging (including the stationery) is plastic-free and fully recyclable.
To create an account, simply click on the My Account icon visible on the top right corner of the website and enter your details. Creating an account will allow you to track your orders, save your address and card details and access your shopping bag across different devices.
If you want to subscribe to our newsletter, please also tick the related checkbox.
Subscribe to the newsletter via the registration form available on our website. An individual promotional code will be sent to you by e-mail, it can only be used once. Enter your promotional code during the checkout to get 10% off your order. Excluding new bodycare & fragrance products, and sets. The offer is valid for 1 month from the reception of the e-mail and can be used on the Jean Paul Gaultier website exclusively, while stocks last. The offer cannot be combined with other current offers and is valid in U.S only.
To modify your account details, log in to your account by clicking on the “my account” icon at the top right-hand corner of any page. Enter your e-mail address and password to log in.
Click on “personal details” to modify your personal information and click on “addresses” if you want to update your shipping and billing address. Then click on “save modifications”.
If you forget your password, click on the “my account” icon at the top right-hand corner of any page, then click on the “forgotten password” link. You can also reset your password at the checkout. Enter the e-mail address you used for your account creation: you will receive a link by e-mail to create a new password.
To unsubscribe from the newsletter, click on the unsubscription link that you can find at the bottom of all our newsletters or from your brand account by ticking the box; go to your “personal details” section, then to “My Preferences”, at the bottom of the page and tick the box “No, I don’t want to subscribe”.
If you have any further questions, please contact our Customer Service at [email protected] with your name and order number, or by phone free of charge on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern Time (from February to October) and Monday to Saturday 10am–8pm Eastern Time (from November to January).
You can contact our Customer Service at [email protected] with your name and order number, or by phone free of charge on +1 (855) 558-8554, Monday to Friday 10am–6pm Eastern Time (from February to October) and Monday to Saturday 10am–8pm Eastern Time (from November to January).
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Discover Le Male Lover, Jean Paul Gaultier’s tattooed, new men's fragrance. Fragrant with warm sand and as enticing as the ocean.